CERTUS Support

Give us a Call

at our main office in Chicago

Monday – Friday 9am-7pm CST


Call Now

Request Help Online

using the form below

(Please allow up to a 24 hour response time)


What to Expect

Upon completion of the Online Support Form, a CERTUS technician will contact you within twenty-four hours. In many cases, we can troubleshoot with you over the phone and get everything working smoothly right away! If needed, we’ll send a technician out to you to service your equipment as quickly as possible.

Online Support

At CERTUS we take pride in the craftsmanship of our products and in the relationships we have with our customers. We understand that quality assurance in your plant is of utmost importance, which is why we provide multiple platforms for support. Give us a call or fill out the Online Support form below, and we’ll get you taken care of.

Support Form

Is your unit still usable?*
Is the unit under warranty?

Area of concern
HardwareSoftwareAssay Related SupportUnknown